Hetero — Indian Generic Medicine Manufacturer
Hetero
Hetero is one of India’s leading pharmaceutical companies, globally recognized for its high-quality generic medicines. The company focuses on the research, development, and production of affordable treatments for HIV, Hepatitis, oncology, and other major health conditions. With over 25 world-class manufacturing facilities certified by WHO, USFDA, and EU standards, Hetero supplies medicines to more than 120 countries. Its mission is to make advanced healthcare accessible to everyone.
Authenticity check — Hetero
How to verify that the medicine is genuine and not counterfeit.
Verification guide for Piclib
To verify the authenticity of products manufactured by Hetero Labs Ltd. (India), inspect your packaging against the following 7 essential security steps.
1. Embossed Lettering & Logo Texture
Run your fingertips over the front face of the cardboard box. The product title and the corporate Hetero logo feature tactile raised embossing. Letters and graphic icons must feel distinctly raised to the touch rather than flatly printed.
2. Security QR Code Scanning
A dedicated QR code is printed on the security sticker. Scan it using a smartphone camera and open the generated link. It opens the validation page where you can confirm the legitimacy of your specific batch.
3. Scratch-Off Security Code
Next to the QR code on the sticker is a silver protective coating. Gently scratch it off with a coin to reveal a unique secret code. If prompted by the validation page, enter the revealed characters manually.
4. Branded Holographic Seal
The carton flap is sealed with a holographic sticker containing Hetero branding. Rotate the pack under direct light: the hologram should dynamically reflect colors while the logo displays visual depth.
5. Batch Number & Date Matching
The end flap of the box clearly displays: Batch Number (Batch No.), Manufacturing Date (Mfg. Date), and Expiration Date (Exp. Date). Take out the bottle or blister pack and verify that all details printed inside match the outer box exactly.
6. Tamper-Evident Ring & Protective Membrane
The plastic bottle cap features an attached safety ring that breaks with a snap upon first opening. Underneath the cap, the bottle neck is hermetically sealed with a foil membrane. Do not use the medication if the ring or membrane is broken.
7. Direct Quality Assurance Inquiry
If you suspect product counterfeiting, submit a direct inquiry to the factory. Take clear photographs of all box sides showing the Batch No. and email customer care at customercare@hetero.com or info@hetero.com (official portal: hetero.com).